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2024 Update:
Please place your wholesale order via email (preferred) or fax.
Local orders can be picked up after receiving confirmation
that your order is ready.
Deliveries of potted plants to locations outside of Metro
Vancouver are shipped via specialty floral freight companies.
Wholesale hours for phone inquiries or pick up scheduling: 9 am - 4pm weekdays. |
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Wholesale
Requirements |
Eligibility:
Our wholesale pricelists are available
to resellers in the horticultural industry, such as florist
shops and garden centres. We will need to receive a copy of the
firm's business license and other pertinent information,
such the storefront address or shipping address, telephone
number, and website. Businesses located in the province of
British Columbia will need to provide us with a PST registration number. |
Minimum order:
Our minimum wholesale order is $200.00. This does not
include shipping charges (i.e.: Canada Post, FedEx, local
courier or climate-controlled freight). |
Wholesale Availability Lists:
Once we have reviewed the
firm's wholesale application, we will provide our wholesale
availability lists & order forms via email. Our website
& image galleries are
intended to provide information only and don't indicate
our wholesale availability. Please use our current wholesale
order forms when placing an order.
Our wholesale customers
also have
the option of signing up to receive our periodic
availability updates automatically via our Constant Contact newsletter. In
order to receive these updates, please fill out this form:
Sign up. |
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Ordering &
Shipping |
Orders within Metro Vancouver:
We require a minimum of of 5 business days between ordering
& pick up. Orders containing planted mini-terrariums
will
require additional lead time, as terrariums are built to
order. Local
orders can be picked up at our location in Richmond, BC or
shipped via a local courier. Orders consisting of 'Tillandsia plants only' can also be
shipped via Canada Post or FedEx. |
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Orders outside of Metro Vancouver:
Orders consisting of Tillandsia plants only, without
glassware, can be shipped via Canada Post Xpresspost or
FedEx from April to October. Winter shipments or shipments
containing potted plants and/or planted terrariums must be
shipped via climate-controlled trucks (see below). Floral
trucking companies based in Metro Vancouver terminate their
delivery routes in Winnipeg, Manitoba. We're therefore
unable to ship potted plants east of Manitoba. |
Shipping:
We use perishable freight shippers
such as Clark Freightways, ProFloral Express and
West Coast Floral for potted plant shipments & winter
shipments outside of
Metro Vancouver. The freight cost is significantly higher
than shipping via Canada Post parcel post or FedEx. Please visit the
freight companies' websites for additional information.
Clark Freightways:
www.clarkfreightways.com
ProFloral Express:
www.profloral.ca
West Coast Floral:
www.westcoastfloral.com/shipping.html |
Return Policy:
All claims must be placed via phone or email
within 24 hours of the shipment arrival. At our discretion,
we may require that live plants are returned to us at the
customer's expense before processing a refund or credit. A
photo is sufficient for broken glassware claims. |
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